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Hi panda bears,
Just a quick one today as a reminder note.
I’m doing a LIVE coaching call in less than 41 hours for all my Academy members about the Six Figure Team System: how to hire, grow + keep a team which makes your business more profitable and powerful, and gives you back time, sanity + joy.
My team has really made the world of difference in growing my business.
I was talking to my dear COO this morning, reviewing financials.
I was delighted to realise that my little business that could turned over $618 000 in the last financial year.
This is beyond amazing – especially considering I still only work a few hours a day.
I don’t talk about numbers because I’m a showoff or because I’m money hungry – I talk numbers because I’m not into smoke and mirrors. There’s too many business coaches out there who don’t walk their talk and who don’t have successful, profitable businesses. And I also talk about numbers so you can easily see – hey, that might be someone I could learn from or hey, my business is doing more than that and I don’t know if they’ll actually be able to take me to the next level.
Just so we’re clear here – I actually never expected to be a CEO of a business that did this well. I’ve never been particularly money focussed. There’s been many times in the past I told friends “Yeah, nah, I’m never going to earn over $100k because that’s greedy.” And then I realised that I was actually very much limiting how many people I could help (through having them as clients or helping through philanthropy) when I limited what was possible for me.
Last year, I did what I thought was impossible and became one of the top 1% of lenders through Kiva, my favourite charity. It’s so much more good I could have done than if I had stayed limited.
And it’s damn exciting to realise too that I’ve been able to help even MORE people without burning to a crisp – I’ve been able to grow my business without forsaking my family-focus, my time, sanity, joy and inner peace.
Setting up a business with an incredible team makes the world of difference.
I know there’s lots of pitfalls when it comes to trying to get such amazing support – I know too many entrepreneurs who make crappy mistakes when it comes to hiring staff and cultivating an incredible team.
If you’ve been around these parts for a while, you’ll know I’m pretty much an open book – I’m happy to talk about money, vaginas, swearing, puking, depression and the shitty parts of marriage. I’m the suckiest secret keeper in the world because I don’t see any point in it and I was born without a poker face.
I’d much rather be able to share what’s true for me, what’s worked for me, the good, the hard, the sacred, the ugly and the beautiful. I’d rather be able to help YOU have the life and biz
It’s why the Amazing Biz and Life Academy works so powerfully – I get to help thousands of women by talking real about what works (and what doesn’t) when it comes to growing your own beautiful, prosperous, spirited life + business.
Having a damn good support team is a massive, massive part of that. I quite simply wouldn’t be able to do what I do or grow my business so easily and hugely without them.
I’ll be sharing all – what works, what doesn’t – in the special live call for Academy members tomorrow.
Make sure you’re there, sweetheart.
I’d be delighted to give you as much as you need to create and grow your life + business.
By becoming a member, you’ll not only get the Six Figure Team System, but you’ll receive over $3800 of my business, marketing, meditation, creativity, spirituality, health and home programs for less than $1 a day. It’s a crazy generous offer (I’m all about giving you wild, unlimited value for your tiny investment). You’ll get an all-round curriculum designed to help every part of your life + biz shine.
Join before July 31. Today is a bloody good day to start. Tomorrow is a slippery bugger that never actually happens!
Just a quick post for you today while my anti-spew medication lasts.
Since I wrote last, my festival of puke has gotten worse. Yesterday I ended up in hospital on a rehydration and anti-nausea drip, and now I’m taking higher grade medication to try and keep water and food down in my you know, belly, instead of fertilising my garden. (For those not in the low-down, I’m pregnant again, and have hyperemesis gravidarum again. I’m pretty much exactly Princess Kate but the baby is like foreeeever away from popping out my vag.)
Anyways, we’re not here to talk about puke or vaginas (for once!).
We’re here to talk about how on diggity earth my business has still managed to make over $50 000 (and we’re still about a week out from the month actually ending!)
I’ve set up my business very specifically to be able to cope (and continue to bloom) even when I’m not available. It’s bloody important that we talk about this – because you never know when something comes up (or shit goes down). Whether it’s illness, grief, caring for a partner or child, mental health or new babies (and the weird stuff that can crop up during pregnancy), we need to build the kind of capacity in our business for it to carry on without us, still able to serve clients and provide you with a much needed income source.
I’ll tell you the list of things you need to do to crappy-times-proof your business, and I’ll also be letting you know how you can get more information about each of those things too.
And Leonie’s usual totes honest-caveats: I (luckily) haven’t been completely incapacitated from working at this point. I’m probably doing about 20% of the hours I usually do – up to five hours on a good week. I’m super grateful to be well enough to do any work because I freaking LOVE what I do, and feel like a happy, sane soul when I get to write and create. Had I not been able to work at all, the business still would have been able to keep going, just with less savings happening. And $51 762 is turnover, not profit – from this, I pay my staff and business expenses (including philanthropic donations). I still am left with enough to live comfortably, pay living expenses and put money into savings which is amazing.
I feel very supported by my business right at the time when I need it most. And I’d like for that to be the same for you. SO.
Here’s how to make your business more crappy-times-proof:
1.) If the only thing you offer requires your time, you need to develop more passive forms of income.
Listen up service based peeps – whether you are a coach or an acupuncturist. You need to start creating physical products or information products that you’re able to sell without you be able to function. Think about all the major problems you solve now – and work out a way to fix that problem without you doing it 1-on-1 every time.
Whether you own a retail bricks-and-mortar or are an online entrepreneur, you need peeps who can fill your space for you. People you can trust and who don’t need micro managing and who are brilliant at what you do.
3.) You need a damn good Standard Operating Procedures
Your business should have a living document that details everything you do (and every person in your team does) and how it is done (with detailed instructions). So if someone gets hit by a rampant unicorn tomorrow, your business isn’t impacted or brought to its knees – every other person in the team knows what needs to be done and how it can be done.
Yes, they are a total pain in the ass to start creating. It takes a major mindset shift. But guess what? It needs to be done. And it will get easier to do as it becomes practice. Start today with recording your procedures – your SOPs will be created within a couple of months max.
If you still haven’t worked out the whole team thing or Standard Operating Procedures thing out yet, recommended resource is Shining Six Figure Team System.
4.) Have marketing calendars
Don’t let this thing live only in your head – actually tell your team what’s going to be promoted, how and when. And then let it be executed, by hook or by crook, even if you’re not the one driving the thing.
5.) Have savings
Peeps, I need to get real here. I’m kind of shocked at the amount of entrepreneurs who don’t have any kind of savings built up for personal or business emergencies. I’m not totally perfect at it, but I’d say I’m better at it than 80% of entrepeneurs, and I’m getting better at it daily. I haven’t needed to use my savings this time around because I’ve got the above working smoothly – but it’s nice to know it is there for backup. You NEED cash savings to back yourself and your business up. Make sure you’re putting it away, and not getting completely fangirled about the amount of moolah you’re making and what you can buy yourself next. Time to put big girl panties on, peeps.
6.) Prioritise self care
I have daily acupuncture because it helps. If I didn’t have it, I wouldn’t be able to even do the little hours I’m doing right now. If I didn’t have it, I’d be feeling pretty screwed right about now. I prioritise it because I know it is helping me feel slightly more sane and less alone in this (totally gross and awful) illness. I prioritise investing in my health right now because anything that can help me feel even a little bit better is a worthy investment in me and my business.
I wanted to give you an update on my pregnancy journey and how I’m travelling this time around.
So many of you have been with me on the journey last time I did it, and I gotta say it’s actually really helpful to me that I wrote + video blogged it all down. So helpful to revisit and see where things are the same and different for me this time!
First and foremost: I’m about 7.5 weeks pregnant now. I’m due approx March 5.
HYPEREMESIS (aka Morning Sickness From Doom)
Let’s get to the nitty gritty: this is the thing that’s most on my mind right now.
I was really, really hoping that I wouldn’t get hyperemesis this time around.
Hypermesis is like morning sickness on speed. It means chronic vomiting and 24/7 nausea.
It means your body has an allergic reaction to being pregnant.
It can mean weight loss, dehydration, hospitalisation.
It happens to between 0.5% and 2.0% but is often not diagnosed because vomiting and nausea occur in over 50% of pregnancies.
Trying to stop hyperemesis with ginger and peppermint tea is like trying to stop a tsunami with a colander.
(This is what Princess Kate had in the early stages of her pregnancy.)
Last time around for me it was 5 weeks of that kind of bullshit. But I didn’t KNOW at the time it was hyperemesis. I thought it was just morning sickness. I didn’t even go see my doctor about it because I thought it was just part of pregnancy.
And to be honest, I really doubted myself. I wondered why it seemed so much harder for me to exist compared to other pregnant women. I had a feeling I must have been a bit soft or weak. Looking back I believe hyperemesis was the catalyst for ante natal depression for me.
It’s kind of been a blessing to experience it again just to see:
Nope, fuck that, I am NOT weak. This shit is just really, really hard.
It started right on the same day as it did last time – right on 5 weeks. Last time, it ended right on 10 weeks. So I’m hoping beyond hope it follows the same (or hello! earlier! I would be totally okay with that!)
I’m very grateful that this time around:
I know what I’m experiencing (instead of just thinking it was par for course)
I know that if I lost weight I did last time, I actually should go to hospital
I have lots of support. I don’t have to turn up to a cubicle everyday and fall asleep under my desk and pray to the vomit gods that I don’t spew all over my desk. I’ve got my husband and parents-in-law at home.
I have an amazing amazing team who say “Just give it all over to us. Delegate delegate delegate. We’ll get it all done.”
How I’m doing hyperemesis differently this time around
I’ve made a commitment to myself to do pregnancy differently this time around. Last time I tried to do it all perfectly and it drove me bonkers. Last time I tried to do it all on my own in my head.
This time around, I decided to see what would help, and how I could feel more supported.
I decided to take very-safe-for-pregnancy anti-nausea medication prescribed by my (adorable) doctor (last time I was all “ALL WESTERN MEDICINE IS BAD AND I WILL NOT CONSIDER ANY.” This time around I was like “You know what? Tell me the options and risk factors.” And who woulda thunk it? There’s a kind of medicine that’s Category A (aka the safest stuff around). It’s a real relief to not be a freaked out hippy this time around and instead just be an open one.
I have fortnightly intuitive healing/therapy sessions with Hiro.
And I took a VERY big leap of self-care capacity, and decided to get daily (5 days a week) acupuncture for the duration of my morning sickness.
I started going to see if I could get some relief from it, and noticed I did.
And after noticing that, I had this whole teary awareness moment in the shower:
You know what? I’m actually going to get as much of this as I possibly can. I deserve to feel supported during this process because it sucks so much. It’s a worthwhile investment to have some relief!
I tell ya, it was really, really big for me to decide that. As I’ve shared before, I’m a slow-comer to the self-care game. As Hiro’s said to me before:
Leonie, the reason that you think any kind of self care is extreme is because you grew up in a family that never took care of themselves. You’ve got to write a new story about support.
So I did. And having that kind of daily support has made a HUGE difference.
So I’ve been getting it daily now for about 1.5 weeks.
Most days I get between 2-20 hours of relief from overwhelming nausea and vombombing. Which is HUGE! LIFE SAVING!
Having moments of feeling almost normal and almost functional has been a real relief. To get respite from the chronic doom makes the big difference between feeling despair and hope.
There’s been a few days when my hormone levels were so high that I didn’t get a huge relief from it – just enough to stave off chronic vomiting, but not the nausea.
Life can feel really, really hard when you are spending every moment of each day trying not to vomit, and trying to force yourself to eat because an empty stomach makes you barf more.
Hyperemesis thoroughly sucks giant donkey balls. I really want to give major love and high fives to the women who go through it in order to bring a new soul into the world. The women who can go through it for nine months and be in and out of hospital. The women who suffer organ failure and super low blood pressure because of the vomit convulsions. The women who go in and out of hospital. The women who need to terminate their pregnancy because their body will cease to function if it continues. The women who have it for less time or more time or the same time. Hypermesis is french for: that shit’s bad.
And the women who may not have hyperemesis but who still have morning sickness. It’s just not fun at all.
And I really want to say: I’m sorry if you are suffering. My heart goes out to you. I understand, I understand, I understand. And I wish you so much gentleness and healing.
A note on acupuncture
If you have morning sickness (aka not the chronic vom boms), acupuncture CAN cure it. Like fix that shit right up within 3 sessions.
Get someone who is experienced and ask if they can fix morning sickness.
They can cure about 80% of women from it completely by fixing the hormonal imbalance.
If you’ve got the giant-suck-balls-of-hyperemesis, they can’t cure it but they CAN provide temporary relief to help you get through it.
When hyperemesis first began again with me, I noticed that I got covered in a grey cloak of depression almost instantaneously.
I went to my acupuncturist and cried and cried about how lonely and miserable I felt in hyperemesis.
She explained that women who suffer from the voms are highly likely to get it – with all the convulsions around the belly, the pericardium channel which moves along the stomach is thrown out of whack, and the pericardium channel moves up around the heart – it’s the heart’s protector and nourisher. When the pericardium channel is thrown out, the heart feels very tender, alone and sad. It made so much sense to me.
She fixed the pericardium from the first session, and that grey cloak hasn’t been back since.
There have been moments where I’ve felt despair (mostly as I chunder all over myself), but it’s bouyed with more hope and more light-heartedness. Like “ho boy, this is funny, this is going to make a good story!”
Like that time that I puked so hard in the morning that I peed myself. I thought that was quite hilarious and couldn’t wait to tell Chris/Marissa/my acupuncturist about the new level of attractiveness I exuded.
And when I do a really massive puke, I like to tell Chris “Ahhhhhhh, the miracle of new life!”
But of course there are still days when it’s really, really hard and that I don’t find funny at all. Like yesterday which was an acupuncture-free day and a festival of vomit. I ate three dinners before one managed to stay down.
Back to acupuncture again this morning, and I get a few good hours of partial-normal back before hoiking up lunch.
It’s up and down, up and down, but just knowing I can get SOME relief is making all the difference in the world.
I’m not throwing up as much this time and not recording weight loss like I did last time, and I believe that’s a combo of acupuncture/medication/intuitive healing at play.
UPDATE 3 DAYS LATER:
Hahahahahahahaha. HAHAHAHAHAHAHA. HAHAHA HA.
Just when I thought I had it under control… nope!
It got worse (HOW! WHY!) and I ended up in hospital for a rehydration drip and stronger anti-nausea medication to help me keep food and water down. Oh what a fun journey hyperemesis is. And when I say “FUN” I mean: “This sucks giant donkey balls.”
Some other things that might possibly help with morning sickness/hyperemesis
The homeopathic remedy Cocculus (hahahahaha, I dirtily thought to myself – like really DOES cure like! That’s what got me sick so this should fix it!) may help. Morning sickness pills of ginger and Vitamin B6 might help.
I don’t really know if they’ve helped me with hyperemesis, but fuck, I’ll give anything a go at this stage of the game. PLACEBO ME UP BABY!
One thing that definitely definitely definitely makes a difference is eating protein.
Try and eat protein for breakfast. And every meal.
I’ve found it can stabilise my blood sugar levels and clear my head. I’ll get nauseous quicker after meals if I don’t have protein.
And I love my doctor to the moon and back for this – instead of the horsepill sized pregnancy multi vitamins, have the tiny i-Folic tablets instead. Last time around I hurled so many horse pills over the kitchen from gagging on them, so tiny ones are like little miracle unicorns in my mouth.
Other things I’ve noticed with pregnancy this time around:
Okay, let’s stop talking about puking for a while, yeah?
Here’s what else is happening:
My tummy has popped earlier this time.
Most preggos find this: if you’ve already had a baby, your ready made pouch inflates at the very hint of pregnancy.
It’s like all the muscles are all:
Yeah, I know this gig. POOF!
(That’s EXACTLY how muscles talk, by the way.)
Last time around I remember inspecting myself every day looking for a bump.
This time around I reckon I look at least six weeks more pregnant than I did last time around.
Cravings/smells/feeling like a human animal
Everything smells overpowering right now. I’m like a sniffer dog. Except every smell makes me want to throw up.
Like dirt. I can smell dirt, people.
And let’s not even talk about cooking food. Oh holy stinkfest, me and my ultra sensitive nose DO NOT LIKE.
The outside world feels very noisy, very loud, very smelly and very hard to be in.
Which makes perfect sense on a biological level: at this stage of pregnancy, nature kinda wants you to just chill in a cave and be hyper aware of what you’re eating.
I have that feeling again of being an animal.
So often we can ignore our body’s needs for hunger, thirst, movement, sleep.
In pregnancy, you can’t.
Your body is your dictator.
I’ve become a champion napper once again – usually I’m a shithouse napper and don’t nap at all. But with first trimester pregnancy: TRY AND STOP ME FROM SLEEPING. There’s been a number of three hour long naps. I guess baby was growing a new organ that day or something. (Yep, I’m supremely grateful that I have extra support around so I can nap while Starry plays endless rounds of skateboard tobogganing down the driveway with her grandparents.)
And again, this time around I don’t get weird cravings (ala pickles on ice cream) but I do get very specific desires of what to eat. As in: THIS IS THE ONLY THING I WANT TO EAT RIGHT NOW BECAUSE EVERYTHING ELSE IS DISGUSTING TO EVEN THINK OF.
Some I’ve had so far: gluten free pumpkin and fetta pizza, lemon squash drinks (for that sharp punch in the mouth), home made marshmallows (must be for the gelatin inside them), red capsicums, red capsicums, red capsicums, full fat milk and coconut ice cream. I’m also quite cognizant of the fact that right now, my major aim of the game is to keep ANYTHING down. ANYTHING at all. So I really don’t judge whatever I’m eating. Salads are a no go zone for my mouth during the festival of barf, and that’s okay.
How I’m feeling
I’m feeling for the most part fairly optimistic.
I have had quite a few panicked moments of:
OMG! I AM PREGNANT AGAIN! FUCK! SHIT! HOW DID THIS HAPPEN? WHAT WAS I THINKING! THIS STUFF IS HARD!
I also have this very firm vision in my head of Starry with her sibling, and it really warms my heart, and it’s something to move forward into.
I expect that my stuff will keep coming up over the pregnancy, birth and newborn period.
And that I have the support this time around between my acupuncturist, kinesiologist and Hiro.
And my relationship with Chris is even stronger this time around – thanks to already having been through this before and because of our transformative time healing our relationship and learning to communicate with couple’s counselling. Last time around, I think me and Chris were both very naiive and new to the game of parenting last time around – neither of us knew what to expect. He’s got a better handle on these things last time around and I know he’ll be a listening support.
I know I’ll be able to heal whatever comes up. And it will be okay. It will be a different experience.
Prissy Pregnancy Princess Syndrome
Of course, that doesn’t mean I don’t have bouts of “Prissy Pregnancy Princess Syndrome” (that’s what my acupuncturist calls it!)
You know, the special moments when you are completely overrun by hormones and emotions but don’t know it and your love is DOING IT WRONG.
I totally get this time around that my thoughts are not actually necessarily the truth, and the truth is often halfway between what you and your love are both experiencing and arguing about.
As Prissy Pregnant Princess, you may find yourself outraged at your partner’s lack of compassion and understanding, his inability to experience what you are experiencing, his complete ineptness at working out what you need.
Just wanted you to know you’re not alone, and that it’s okay, and that it will pass.
It’s not actually a sign of the worth of your partner or the validity of your relationship.
You are (for very good biological reasons) overrun with hormones and everything feels ridiculous, shit tastic and awful at various times.
Be gentle with you. Be gentle with him (as much as possible).
The other day I was overrun with my fuming sensibilities, and took myself for a little drive down to the village for a solo lunch. Once I had some food in me, and a bit of fresh air, I couldn’t quite remember why I was so pissy with him to begin with.
Feelings change. Hormones come and go. Communicate where possible. Let the rest go. Get the support you need from lots of sources (not just your partner).
Speaking of love…
Chris is writing a book called “101 Things To Not Say To Pregnant Women.”
We both laugh about this of course. It has stemmed out of PPP Syndrome.
He is writing it by trying out different phrases and seeing how I react.
“DON’T SPEW IN THE KITCHEN SINK! I JUST CLEANED IT!”
“Why did you just spew on yourself? Can you do it outside next time?
“You don’t look THAT sick.”
“Everyone goes through this honey.”
“YOU WANT TO STAY INSIDE AGAIN? BUT I’M BORED!”
If steam starts to rise out of my ears, he reckons it’s a shoe-in for the book.
I mostly find him funny (when I’m not steaming and fuming).
And when I am steaming I remember:
Oh that’s right, I got pissed with him last time sometimes too. And it didn’t mean anything was broken. We’re going to be okay.
It’s a real joy to not be a first timer at this shin dig, I tell ya.
It feels less rupturous, less alien and scary.
Even on a body level – that feeling of stretching between the hips, the solid mound of energy around my uterus, the feeling of being host to a new life form – it’s less:
HOLY SHIT WHAT IS THIS?
Oh yes, this ole feeling. I know this one.
I can relax into it a little more gently.
Last time felt like a complete unknown that I struggled to integrate and understand.
This time around I get it more. It’s more peaceful. I can sit with it a little longer.
Not being lonely
Right now, I’m writing this on our verandah as my hunky love and daughter play soccer in the yard. My two fluffy dogs are by my feet after being banned from the game for being far too ball-bustingly boisterous.
At this point in time, something else I’m noticing is a real feeling of not wanting to be lonely.
Hyperemesis can feel very alienating like I’m doing it all on my own.
I don’t like that feeling of aloneness. I’m usually very comfortable and happy in my own company.
But right now I need to feel like I’m not doing this all on my own.
So I don’t work in my office right now. I want to be around my little family. I get work done in the hours when I’m not sick (usually in the afternoon after acupuncture if it’s worked enough). I need to know that I’ll be witnessed if I’m hurling, and not just doing it like a sad lonely animal in a cave.
I will not be alone. I will not suffer.
At this point in time, we’ve decided to skip the date-testing ultrasound and wait again for the 20 week one. We will find out what we’re having like we did last time. I really loved knowing what we were having earlier in the game. I totes respect when peeps like to keep it a surprise. I just don’t wish to – it’s not in my personal makeup of what makes me happy. I feel more connected when I know what gender we’ll be having. And I don’t actually want another thing to process on birth day – it’s enough for me to process HOLY FUCK I JUST GAVE BIRTH TO A HUMAN. I’d rather emotionally process whatever gender we will have in 13 weeks time. I’ll be delighted with whatever we have of course:
It’s a boy: Oh yay! Something I haven’t done before! That will be really sweet!
It’s a girl! Oh yay! How cute is that! Starry will have a lil sis! That will be really sweet!
For me it’s something I can’t really lose at, ya know?
I’m not considering home birth this time around – it’s not something I am called to do. If all goes to plan, we’ll go to a small country hospital that has a midwife run maternity ward. If I need pain medication, I’ll take it.
We had a doula last time around which was so important to us. I was waiting to see what would arise for the kind of support we’d need this time.
And my lovely angelic acupuncturist Kellie (who is also a wonderful friend) also acts an acupuncturist/doula for many births in that hospital. When she told me I immediately got tears in my eyes and goosebumps all over me – I knew she was exactly what I needed for support. A supportive woman sister who is intuitive and also has needle magic powers to help with pain and labour! WOO!
I’ll be getting acupuncture through most of the pregnancy, with another bout of intensive action in the third trimester to get my body ready for labour. I did use acupuncture last time in pregnancy to turn Starry from being breech twice (which totally worked and was awesome) and to try and induce labour when it stalled. This time I’ll be much more dedicated as using it as a preventative and preparation medicine instead of just “fix what’s fucked”.
In other news, I don’t really have plans as such. Not die hard ones like last time.
More: what will be, will be.
I will not suffer, I will be supported, I will not do this alone.
By becoming a member, you’ll not only get the Six Figure Team System, but you’ll receive over $3800 of my business, marketing, meditation, creativity, spirituality, health and home programs. It’s an all-round curriculum designed to help every part of your life + biz shine.
And of course, I’ve made it as crazy affordable as possible – less than $200!!!! (there’s even a payment plan!!!!)
I created the Academy to support women in creating their most beautiful, spirited, supported + abundant lives + businesses possible. I’m so honoured to be doing this work.
If you’re going to share your work with the world on a big level and help more people, you’re going to need more than just one of you.
So let me tell you WHY it’s so important to have a rockstar team supporting you, and how it can increase the abundance and joy in your business.
1. WITHOUT SUPPORT, YOU ARE THE BOTTLENECK LIMITING YOUR BUSINESS’ GROWTH
At a certain point in your business growth, you and your business will need more energy, time, skills + dedication than you are able to give on your own.
Without them, you will become the bottleneck which stalls business growth because you simply can’t keep up with it all.
Having a support team enables you to get more things done in a shorter amount of time, enabling you to leverage your time and create even more of the glorious things you love to create.
As an entrepreneur, you have THREE gifts (and responsibilities) here:
To do that thing that only you can do. To create/execute the products or services you were born to make.
To set the vision, strategy + plan of your business and make sure it happens.
You don’t have to execute all the parts of your business plan/strategy/to-do-list. All you need to do is find the right person who is that special blend of magic to do it. Your job is NOT to answer every email that comes in, or answer every call. That’s not your unique gift in the world, and it’s slowing you down from creating the business of your dreams. You need to find the person that has the soul purpose + gift of doing the things you cannot!
2. YOU ARE NOT A GOD OF ALL THINGS (YOU NEED TO BRING IN OTHER TALENTED GODS!)
Let’s face it here – if you are a creative, spirited, passionate entrepreneur, there are some things you are exceptional at. And then other parts of doing business that may not be your unique gift in the world. For many, this is: record keeping, customer service, systems, tech muppetry.
Not everyone is built like you. There are some people in the world (hard though it may be for you to believe this!) that actually LOVE the shit out of that stuff. Adore it. Think of numbers and balance sheets and coding and canned responses in their sleep.
That’s THEIR particular gift and passion in the world.
By hiring them, you get to add their genius to your business – that thing they love doing that you don’t.
As a result, you’re happy, they are happy, your clients are ecstatic to be supported so brilliantly, and the business can continue growing. Hooray!
3. MORE PEOPLE = MORE BRAINSTORMING POWER, INSIGHT + BRAINS IN YOUR BUSINESS!
When we hire people, we’re not just hiring them by the hour.
We are hiring their brain, their own unique perspective, their insight + their brilliance.
It means you’re not the only one dreaming up ways to make your business better.
Your team will help you see black spots you are currently missing. They will give you ideas, guidance and inspiration.
Your support team will make your business that much more profitable, prosperous and prolific.
4. WHEN YOU HIRE, YOU GET MORE TIME BACK
I talk often about how I’ve set up my life + business to work in small, concentrated bursts of 2-3 hours a day. (Sometimes it rises to a shocking 4 hours a day when we’re under deadline or working on a huge project. But it doesn’t last very long at all – a couple of months max). The only way I can do this while managing a flourishing business (that did close to half a million dollars in 2012) is by having team members to support the essential goings-on of the business.
If I didn’t have a team, I’d be fretting the fuc* out 24/7 about how many emails are still sitting in my inbox, the latest client hiccup, how the ding-dang to get the damn plugin to work, and what on earth I should do about the new program that needs writing/credit card company issues/the coaching client contracts/blah blah blah. You get the picture.
With an exceptional team working behind me, I know they’ve got my back, and I’ve got my life back.
I get to decide, meaningfully + with presence, what I most want to do that day: whether it’s go do some writing in the park, take the day off because my family needs extra loving, do the things that most fill me up and I most want to share with the world.
When you hire, you get choices and you get freedom, instead of a business that is a ball and chain around your leg.
5. WHEN YOU HIRE, YOUR CUSTOMER SERVICE, INBOX, BOUNDARIES + SYSTEMS GET EXPONENTIALLY BETTER
Permission to speak honestly here babe: Right now, your emails, boundaries + systems probably aren’t that great.
This is a really important part of the equation.
You’ve been reacting + responding to everything as it arrives on your plate.
There are three areas you’re probably lacking in right now, that are causing you to lose time, money + sanity: systems, guidelines + boundaries.
Let’s talk them through. I’ll give you specific examples of ways you might be dropping the ball, fuc*ing it up, driving yourself bonkerdoodles + not living the life and biz of your dreams.
1: You may not have set, automatic systems that help answer your clients as fast, clearly + professionally as possible, like:
✓ canned responses (i.e. copy + paste responses to common questions)
✓ a system for dealing with tech support requests
✓ an appointment calendar service like Timetrade that stops the back-and-fro-emails of trying to find the right time.
2: You may not have created the guidelines so your clients know what to expect, such as:
✓ how quickly they will be receive a response
✓ refund guidelines
✓ terms of service
✓ community management guidelines
✓ how to contact you.
3: You may not have set the boundaries of what’s appropriate, including:
✓ how clients should treat you
✓ how often they are allowed to contact you
✓ if they can receive free coaching/advice/hand-holding via email
✓ if they can call you anytime they wish.
Here’s the good news, however:
when you hire someone, all of these things are going to get much, much, MUCH better.
You’re going to be forced (in a wonderful way) to get all this stuff sorted (one piece at a time).
And the bloody wonderful benefits of this are:
It’s going to take LESS time than ever to take care of client needs
You are going to feel much less crazy + over burdened by your business
Your time, energy + sanity is going to be freed up to work on things that actually grow your business
Your clients are going to be treated better than ever before! They’ll get better, faster service. And they’ll also feel more supported + comfortable in your business because they know exactly what’s expected of them in their role as a client. People feel safer when they know exactly what to expect!
You’re no longer the bottleneck limiting your business – you are free to grow grow GROW!
6. AND LASTLY, YOUR TEAM WILL SUPPORT, LOVE, INSPIRE + KEEP YOU MOTIVATED. THEY WILL HELP YOUR BUSINESS (AND YOU) REACH YOUR TRUE MAGNIFICENCE.
Business ain’t just business. It’s just not for us – we who are (usually) women, spirited, conscious, passionate.
Business IS personal. It’s not something we segment from the rest of our lives. It is separate from our emotional or spiritual lives. It is a part of our wholeness.
Business has been the greatest spiritual development journey of my life (and believe me, I’ve done a lot of wonderful, wackadoodle spiritual things! Ha!)
Business is a vision quest of developing my self, transforming my fears, expanding into a bigger version of myself, growing courage + helping my business vessel take my gifts out into the world in the biggest, holiest way possible.
And it’s not always easy. It calls on every part of myself, my courage, my strength and my faith. Just as I’m sure it does for you too.
My support team has been indispensable on this part.
My Chief Operations Officer + my team are my business kindred, my cheer squad, my rock in the river. They are earth angels who help me mend my wings when I fly into a storm. They help to hold the vision of my business. They believe in me and my vision, deeply. They bring their gifts to my business so it may be more whole, more powerful, more profound and serve the world in an even bigger way. They remind me of my gifts when I get discouraged. They help me get back on the path when I fall off it.
As the old quote says:
They have reminded me the song of my heart when I have forgotten the words.
Not only that, but they are friends. They are dearly trusted companions on this soul journey of being an entrepreneur.
Marissa knows more about me than nearly every single person on the planet. She’s seen me at my groveling, panic stricken, sobbing worst. And she’s seen me at my best. She has been a part of my business from almost the very beginning, and has become the other half of my brain. I simply can’t imagine my business without her and I’m thankful she feels the same. She’s stayed in my home. She is dear friends with my daughter and husband. We have both grown so much – personally, professionally and most of all spiritually, because we have combined our energies together to birth this vision into the world. My business just wouldn’t be as powerful and non-nutty-making as it is without my right-hand woman by my side.
Let’s face it – business can be a pretty lonely journey. By giving yourself a support team, you are giving yourself companions for the journey – ones who can lighten the load and infuse your business and life with so much more joy, ease and love.
Want help navigating exactly HOW to hire exceptional people (instead of making expensive + awful hiring mistakes?)
The complete system on how to hire, grow + keep your own shining six figure team to supercharge your business growth, free up your time + sanity, and create more ease, joy, support + abundance in your life and biz!
This program will save you time, money + endless hiring mistakes as you learn exactly the system + templates I use in creating my own exceptional half-million-dollar-a-year business team.
In this guide I’m going to be teaching you:
exactly how to supercharge your business by hiring a fantastic team
how to find exactly the right person for you
stop endless frustrations + management headaches
how to quickly, smartly + compassionately fix a hiring mistake
the do’s + don’ts of hiring, firing + keeping your team
how to keep your team working amazingly
the common misconceptions around hiring that are holding you + your business back
and how to keep your amazing staff forever!
SO many women are already getting exceptional results in their biz and life from being a member.
1. Once upon a time, I used to be very afraid of hiring a VA.
I didn’t know how much it would cost.
I didn’t know how many hours I would need her.
I didn’t know if she could or would want to do the tasks I needed her to do.
I asked around to find out who other people used.
But I didn’t know how that whole VA thing would work. I had so many questions, and I felt like my questions to ask her were silly.
So I never really asked the questions.
I just kept on fighting the Do It All Myself fight.
I answered a zillion emails, and tinkered with my plugins, and had customer service freak outs, and wrote a trillion blog posts, and launched a buttload of products, and wrote newsletter after newsletter, and kept crying over my inbox.
And then I got burned out.
And I recovered.
And then I got burned out.
2. After the second burn out, I sent the VA an email.
“I don’t know if you could even possibly help me, and these are probably very very stupid questions, and I’m really sorry for not knowing the answer… but do you? Could you? OH GOD I NEED HELP.”
3. She explained everything.
Simply and kindly. And surprisingly? It was all totally doable. Beyond doable. SO easy to hire her.
(If they are a good VA, they will be happy to answer your questions. Your questions are not silly!)
4. So she took over my inbox.
And with that, I could really start caring for myself. And setting up sovereignty in my business.
I didn’t get burnt out anymore.
Instead, I could focus on growing my business.
5. In short, it was the best thing I have ever done.
6. Eventually, as my business grew, I could get her to take care of more of my business paraphenalia and admin.
Each step freed me up physically and emotionally to start creating. To grow my business with intention. To sail the boat of my business in the direction of where I wanted to head.
7. And as my business grew even more, I needed to hire more VAs just to keep on top of everything.
8. My team of VAs not only answer my inbox, they:
help with social media management
compile monthly statistics
do community management of the Academy
send out newsletters
help with grant applications and tax recordkeeping
help with hiring new staff
communicate with our contractors (graphic designers and tech staff)
create and maintain Standard Operating Procedures (i.e. the documentation for every task that’s done in the business!)
assist with putting new courses together.
10. Having a great team helps your business grow.
As my little business grew into a half million dollar a year company, my VAs’ roles changed too. Their hours and responsibilities increased. And now I have some really beautiful work/life balance – I only work a few hours a day and spend the majority of my time with my sweet lil family. I have the business of my dreams. I get to create and make miracles and help women create their own amazing lives and businesses.
11. People always ask me how I manage to get stuff done.
12. How I manage to create program after Academy after meditation after program and have so many clients and keep all my balls in the air. Along with looking after that sweet daughter of mine. And perving on my hot husband (which really is a valid occupation all in itself.)
13. I can tell you, without a sizzle of a doubt, that the #1 reason I can do all I do and grow my business and create miracles… is because I have an exceptional team.
As my business is grown I’ve hired more staff. I’ve made hiring mistakes and I’ve fixed them.
Most of all, I’ve really understood the fact that if I hire exceptional people instead of just mediocre ones, my business travels faster, grows easily and there’s a buttload more joy, ease and abundance in my life.
My amazing team take care of the things that I’m not 100% brilliant at – because those are all areas that is their special gift. I’ve got someone who is exceptional at database management and systems, someone who thrives on customer support, someone who is a brilliant pixel wrangler and someone who is a coding maven.
All in all, the give me the gift of time to do the things that make the most amount of difference to my business –
creating new programs,
dreaming even bigger,
creating the vision of where I want to sail the ship next.
My exceptional team is a pivotal reason for my business growth and my success in project completion.
And they are a HUGE component in my mental health plan and my “Make Everyday Freaking Deliriously Happy” plan.
Of course, there are a LOT of ways to screw up hiring and not get the exceptional team and support you are longing for in your heart and business.
Along the way, I’ve made some (expensive and heart-breaking) hiring mistakes until I worked out a system for hiring exceptional staff.
It’s something I see SO many entrepreneurs struggle with.